Return & Refund Policy

• Timeframe: You have 30 days from receiving your item to request a return.
• Condition: Items must be in the same condition as received, with receipt or proof of purchase.
• Process: Contact us at info@misterbuddymat.com to start a return. If accepted, we'll provide a return shipping label and instructions. Unauthorized returns are not accepted.
• Contact: For questions, email us at info@misterbuddymat.com.

Damages: Inspect your order on arrival and contact us immediately for defective, damaged, or incorrect items.

Exchanges: Return the item and make a separate purchase for the new one once the return is accepted.

Refunds: Notification will be sent upon receiving and inspecting your return. Approved refunds are issued to the original payment method and may take time to process.